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Alerts

  • How do I create an alert
  • How do I access the results of my alerts?
  • Can I subscribe to my alerts per email?
  • How do I change the tone of an article?
  • Why should I tag the results collected?
  • How do I comment on an article?
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Analytics and reports

  • What analytics are provided?
  • How do I access the Twitter analytics? 
  • How do I access the Facebook analytics? 
  • How do I create a custom graph? 
  • What types of data can be exported?
  • How do I generate an export?

Team collaboration

  • How do I collaborate with my team?
  • How do I share my alerts?
  • How do I share an article?
  • How do I assign a task to a collaborator?
  • How do I access my tasks?

Account administration

  • How do I change my password?
  • How do I change the email address of my account?
  • How can I change my invoicing information?
  • How do I access my invoices?
  • How can I cancel my order?
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